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Sheena
Dilixiati

Lean Six Sigma

  • Writer: Sheena Dilxat
    Sheena Dilxat
  • Dec 18, 2018
  • 1 min read

Library Project For Lean Six Sigma, by Bidiak Amana, Victor Adegboye, Sheena Dilixiati, Nadia Makarova



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Define Phase
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Problem Definition

  • Base issue is students not showing up

  • Some shifts do not get covered

Goal: minimize the percentage of shifts that do not get covered per week


Measure Phase

Data Collected:Response variable is the ratio of missed shifts to total number of hours of work required

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Statistical Process Control Charts :

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Defects per Million Opportunities (DPMO):

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Analyze Phase

Ishikawa Diagram:

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Improve Phase

Process Improvement Recommendations:

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Improved Process Map:

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Projected DPMO

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Control Phase

Recommended Approach to Control and Sustain the Improved Process:

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